Saying no

Stop our letters to you

Tell us who you are in one of the two ways below. When you press the button, you go onto our do-not-contact list straight away. You do not need to give a reason, and you do not need an account.

The reference on our letter

Printed beside “Our ref” at the top of our letter, and under the QR code. It is 12 letters and numbers. Spaces do not matter.

Or, if you do not have the letter

Your address

As it appears on our letter, such as 21 West Street or a house name.

Helps us stop letters to the right person at that address.

Email or phone (optional)

If we hold your email address or phone number, add them here and we will stop using those too. We will not use them to contact you about this.

A letter already in the post may still arrive in the next few days. Please ignore it. Nothing more will follow.

Or call 07545 883304.

We use these details only to stop contacting you. We keep them as a scrambled (hashed) record that cannot be read back, so that we recognise you and never write again. See our privacy notice.

Other ways

Rather email or call?

That is fine too. Email us with “Stop” and the reference or address from our letter, or call. A person handles it the same day. The form above is quicker, because it takes effect the moment you press the button.

Want us to delete what we hold about you as well, or to correct it? See how to ask us to stop, or to correct our records.